Good Organic (“Company”, “we”, “our”, “us”) respects your privacy and is committed to
protecting it. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and
protect your personal information through our platforms controlled by the Company, including
www.thegoodorganic.com (the “Platform”).


By accessing or using our Platform and providing information, you consent to the collection,
use, and sharing of your information in accordance with this Policy. If you do not agree with
any part of this Policy, you should discontinue using our Platform.


You further agree and consent to receive communications (including order updates,
promotional messages, and service information) on the contact details you provide, even if
such details are registered under the National Do Not Disturb (DND) or NCPR list underTRAI regulations.

Collection of Personal Information

We collect personal information when you:

● Create an account on our Platform.
● Place an order for products.
● Fill in surveys, forms, or feedback.
● Subscribe to our newsletters or marketing campaigns.
● Interact with us through social media, email, phone, or chat.
● Participate in contests, promotions, or events.

The types of personal information we may collect include:

● Name, address, email ID, and phone number.
● Date of birth, gender, and location (if provided).
● Payment details (bank, debit/credit card, UPI, wallet).
● Order history, preferences, and browsing information.
● IP address, device, and browser information for analytics.

We may also receive information from third-party sources such as delivery partners,
marketing platforms, or social media channels.

Purpose of Collecting Information

We use your information to:

● Process and deliver orders.
● Verify your identity and enable secure transactions.
● Respond to queries, complaints, and feedback.
● Provide updates on order status and shipping.
● Send promotional offers, newsletters, and product updates.
● Improve our Platform, services, and customer experience.
● Conduct research, analytics, and marketing campaigns.
● Comply with applicable laws and regulations.

Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

● Service providers (couriers, payment gateways, IT providers, customer support
partners) who help us operate our business.
● Affiliates or business partners for promotions, provided you opt in.
● Legal authorities when required by law or to protect our rights, safety, or customers.
● Third-party analytics & marketing tools to analyze and improve our services.

In the event of a merger, acquisition, or business transfer, your information may be
transferred to the new entity.

Cookies

We use cookies and similar technologies to:

● Improve website functionality and user experience.
● Store login information and shopping preferences.
● Track browsing behavior for analytics and marketing.

You can disable cookies in your browser settings, but this may limit certain features of the
Platform.

Security

We use secure servers, encryption, and firewalls to protect your personal information.
However, data transmission over the internet cannot be guaranteed to be 100% secure. By
using our Platform, you acknowledge the risks involved.

You are responsible for safeguarding your login credentials.

Retention & Disposal

We retain your personal information as long as necessary for business, legal, or regulatory
purposes. When no longer required, we delete or anonymize your data.

Your Rights

You may request to access, update, amend, or delete your personal information by
contacting us at support@thegoodorganic.com

Links to Third-Party Sites

Our Platform may contain links to external websites. We are not responsible for their privacy
practices, content, or security. Please review their policies before using them.

Policy Updates

We may update this Policy from time to time. Changes will be posted on this page, and your
continued use of the Platform constitutes acceptance of the revised Policy